Belnem House Bonaire
 Frequently asked questions

Frequently asked questions

Answers to your questions


Would you like to report a problem?

In case you experience a problem while making a reservation, we are happy to assist you by telephone. We are at your disposal at +599 700 0256. If you would like to make a preference- or option booking, you can contact us via WhatsApp, telephone or email.

How can I stay up to date with your latest news?

Become a Belnem House Bonaire Clubmember for free by enlisting with your email address here. We are also active on Facebook and Instagram.

Is a valid passport enough to travel to Bonaire?

On Bonaire you have to be able to show a valid ID when requested to do so by the authorities. Your passport has to be valid for another 6 months after arrival in the country of issue.

What is the weather like on Bonaire?

Bonaire has a very even climate. Temperatures are nearly the same all year round: it is approximately 30 degrees during the day and during the night the temperate drops to approximately 25 degrees. Refreshing trade winds fan the island most of the year resulting in pleasant temperatures. It rarely rains on Bonaire, but if it does, the island knows tropical showers: Short and intense, but after, the sun almost always takes over. Bonaire’s monsoon season runs from half November to half January.

Is Bonaire's tap water drinkable?

The tap water on Bonaire is perfectly drinkable. The water is of high quality and the taste is outstanding.

Do my plugs fit the socket on Bonaire?

On Belnem House Bonaire you can make use of 220V power outlets. European plugs fit the sockets. American converters are available for rent at the reception.

What is the time difference with the Netherlands?

Bonaire lies within the Atlantic Time Zone: GMT -4. Bonaire does not make a difference between summer or winter time. The time difference with The Netherlands is 6 hours in summer and 5 hours in winter.

Do I need vaccinations to travel to Bonaire?

Special vaccinations are not required on Bonaire. However, you should consider your personal medication. When you are using medication, bring enough and ask your pharmacy for an overview of your medications. Protect yourself well against mosquitoes. Wear protective clothing and use an anti-mosquito repellent with DEET.

Which currency can I pay with?

Special vaccinations are not required on Bonaire. However, you should consider your personal medication. When you are using medication, bring enough and ask your pharmacy for an overview of your medications. Protect yourself well against mosquitoes. Wear protective clothing and use an anti-mosquito repellent with DEET.


Information with regards to you stay 

Is transport arranged from the airport to the resort?

In case you do not want to arrive by rental car, we will arrange your transfer from and to the airport upon your request. Our driver will wait for you in the arrivals hall and take you directly to Belnem House Bonaire. If you would like to make use of this service, please contact us. The cost is $ 15 per person.

What time can I check in and check out of the resort?

Check in at Belnem House Bonaire is possible as of 16:00 o’clock. We kindly request you to check out of the resort before 11:00 o’clock.

What is the address of Belnem House Bonaire?

EEG Boulevard 7
Kralendijk, Bonaire
Dutch Caribbean


Direct contact

Would you like to call our front office?
Tel. +599 700 0256
Opened from 7AM until 10PM | GMT-4

Address details
EEG Boulevard 7
Kralendijk, Bonaire
Caribbean – The Netherlands

CRIB number

Chamber of Commerce

Dollar payment:
840. Belnem House Bonaire, RBC Royal Bank B.V. (BIC:  RBTTBQBN) Bonaire.

Euro payment:
NL52 HAND 0784 533 059 Discartel Holding B.V. (BIC HANDNL2A) Goes. 

Please contact our front desk for currency information



What are the booking conditions?

You can find the booking conditions here. Every booker will also receive this link in the booking confirmation.

How do I find a holiday home?

The apartments and suites can be found under the heading ‘accommodations’. You will find the specifications per accommodation.

Where can I find the prices and offers?

The current prices are visible with each accommodation description and under the Search and Book button. Availability is also shown here. Discounts are always immediately discounted in the price.

Can I make a special reservation?

If you have a preference for a specific apartment or suite, please contact us via WhatsApp, by phone (+599 717 0256) or email. We will help you as soon as possible. Please feel free to contact us for other preferences as well.

Can I take out a travel and/or cancellation insurance?

Unfortunately, you cannot take out travel and/or cancellation insurance through us. We recommend that you take one yourself. You can find our terms and conditions here.



How can I efficiently book?

You can easily book your accommodation via the website. It is also possible to make a booking by phone or email. If you have special wishes, preferences or an option booking, please contact us.

Can I cancel my booking?

If you unexpectedly cancel your holiday, we always ask you to contact us by telephone. We recommend that you take out cancellation insurance yourself, so that you are protected against the financial setbacks of the cancellation. It is possible to cancel free of charge up to 7 days prior to your arrival.

Can I change my booking?

For minor changes you can access your account with your own personal login details which you received by email when making the booking. For other changes, please contact us.

Can I change my personal details?

When you log in with your personal login name and password, you can change your personal details. After you have completed your booking, you will receive the login details by email. In the unlikely event that you cannot access your account, we ask you to contact us. We are happy to help you.

What is the status of my booking?

When you book with us, your booking will be recorded directly online, so that you are always assured of your stay. You will receive a booking confirmation in your mailbox for confirmation immediately after booking. You will also find login details in this email. This allows you to log into our website. We kindly ask you to pay the deposit immediately after making the booking or in the case of a last-minute booking (35 days or less before arrival) the full amount. You can do this by logging in and then making the payment via the payment options such as iDeal or credit card. In the unlikely event that you have not received an email with login details, we ask you to take a look in your SPAM box. If the confirmation is not there, we ask you to contact us. After paying the deposit, the booking is officially confirmed.

Are there any discount available?

Discounts are always directly discounted in the prices. For special offers, we recommend that you look at the offers or subscribe to the newsletter.


Is your question not here?

Please contact us!